Your online presence,

perfected.

Designed for real-world,

working websites.

Brochure Websites

E-commerce Websites

Website Management & Support

Website maintenance for businesses that 

treat their website like an asset.

With a dedicated care plan, your site stays fast, secure, and up to date without you lifting a finger. Regular updates, backups, performance tuning, and security monitoring happen behind the scenes, so you can stay focused on growth.

Security scans and uptime monitoring

Daily automated backups

Reliable partner keeping everything running

Theme, plugin, and core updates

Performance tuning and optimization

Avoid nasty surprises and costly downtime

Affordable plans for 

every business

Quick Fixes

£25/hour

One-off updates for occasional tweaks

  • Text/image changes
  • Layout tweaks
  • Plugin adjustments
  • Inventory updates
  • New pages
  • Troubleshooting

Standard

£49/month

Essential site maintenance

  • Quick fixes for minor issues
  • Theme, plugin & core updates
  • Daily automated backups
  • Security scans
  • Uptime monitoring

Premium

£79/month

Enhanced care for your site

  • All Standard services
  • Fast fixes & performance checks
  • Weekly backups with recovery
  • Advanced security enhancements
  • Broken link checks
  • Error monitoring

Let’s talk about your

website

    FAQs

    Frequently Asked 

    Questions

    Everything you need to know about our website services.

    Why do I need regular maintenance on my website?

    Regular maintenance keeps your website secure, fast, and functioning correctly. It ensures software updates and security patches are applied to protect against bugs and hacking attempts. Maintenance also helps prevent downtime, keeps your site compatible with new browsers and devices, and improves user experience which supports your business goals.

    How often does my website need maintenance?

    Most websites benefit from monthly maintenance to keep everything updated and secure. However, some high-traffic or complex sites may need weekly checks, while simpler sites can be fine with quarterly reviews. Your maintenance frequency can also depend on how often you add new content or features.

    How does remote support work?

    We use voice/video calls, remote desktop (Google Chrome Remote Desktop or TeamViewer), control panel access, and instant messaging for real-time fixes. Sessions are one-to-one, showing progress live so you stay in control.

    What’s included in the maintenance package?

    The package provides ongoing maintenance like plugin/theme updates, security scans, backups, performance tweaks, and standard edits to page content, images, text, plugin settings, CSS adjustments, and shopping cart updates—keeping your site fast, secure, and optimized.

    Which package do I need?

    Silver Surf Digital offers one comprehensive maintenance package tailored for WordPress (or Wix, Squarespace, Shopify) sites. It covers everything from updates and security to backups and optimizations—perfect if you want hands-off care without deciding between tiers.

    How does remote support work?

    We use voice/video calls, remote desktop (Google Chrome Remote Desktop or TeamViewer), control panel access, and instant messaging for real-time fixes. Sessions are one-to-one, showing progress live so you stay in control.

    Do you offer one-off updates?

    Yes, for quick needs like text/layout changes or inventory updates without a package. Contact us with details for availability and pricing.

    What’s included in one-off updates?

    One-off services cover targeted edits such as content refreshes, banners/headers/footers, layout tweaks, blog posts, images, coupon codes, and inventory management on Wix, Squarespace, WordPress, or Shopify—without ongoing commitment.

    What’s not included?

    Custom development (new PHP coding, plugin/theme building, PSD to WordPress), graphic design, content creation, or full website/subdomain builds are handled separately as quoted projects.

    What support and fixes are provided?

    Maintenance includes troubleshooting, error fixes, plugin configuration, front-end display issues, and broken link repairs. One-offs focus on specific requests with clear scoping upfront.

    How do I choose between one-off and maintenance?

    One-off suits quick needs; maintenance is ideal for regular, hands-off care. Contact us to discuss your site and we’ll recommend the best fit.

    How do I sign up for maintenance or one-off services?

    Click the Choose Plan button to select maintenance or one-off services for your WordPress, Wix, Squarespace, or Shopify site. You’ll be taken to a simple form to share your site details and needs.

    What happens after I choose a plan?

    You’ll receive a welcome email with tips on submitting requests, best practices for instructions (like screen captures), and progress updates on updates, fixes, or optimizations for full transparency.